Morrza Shop

1. What types of lighting products do you offer?

We offer a wide range of luxury lighting products, including hand-made premium lamps, chandeliers, pendant lights, wall sconces, floor lamps, and table lamps. Each piece is crafted with the finest materials and attention to detail.

2. Are your lamps hand-made?

Yes, all our lamps are meticulously hand-made by skilled artisans. We take pride in the craftsmanship and quality of each piece we produce.

3. What materials do you use in your lighting products?

We use high-quality materials such as brass, glass, crystal, marble, and premium woods. Our designs combine elegance and durability to ensure long-lasting beauty and functionality.

4. Can I customize a lamp design?

Absolutely! We offer customization options to fit your specific needs and preferences. Please contact our customer service team to discuss your customization requirements.

5. Do you provide installation services?

We do not provide direct installation services, but we can recommend trusted professionals who specialize in lighting installation. Detailed installation instructions are provided with each purchase.

6. What is your return policy?

We offer a 30-day return policy for unused and undamaged products in their original packaging. Please refer to our return policy page for more details or contact our customer service team for assistance.

7. Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy page for more information.

8. How can I track my order?

Once your order is shipped, you will receive a confirmation email with tracking information. You can also track your order through our website using your order number.

9. Do you offer warranties on your products?

Yes, we offer a limited warranty on all our products. The warranty period and terms vary by product. Please refer to the warranty information provided with your purchase or contact our customer service team for details.

10. How do I care for and maintain my Morris lamp?

We provide care instructions with each lamp to ensure its longevity and beauty. Generally, we recommend dusting regularly with a soft cloth and avoiding harsh chemicals. For specific materials, please refer to the care guide included with your product.